FAQ

It is a real-life puzzle room designed for small groups of people (from 2 to 7 people), with one goal: work together as a team, testing your wits and skills, to escape from a locked room. While the goal is simple, the game is challenging. Getting through the locked door will require finding clues, solving puzzles, cracking codes and working together.

Anyone can play! However, if you are under 15 years of age, you must be accompanied by a parent or guardian. If you are under 18 and coming without a parent or guardian, please fill out this waiver prior to arriving

No, but we strongly recommend booking a reservation to ensure the room you want to play is available when you show up.

No, all our rooms are private. Once a group is booked in, the slot becomes unavailable for anyone else to book.

Please it is crucial that you arrive 15 minutes prior to your booking time. We keep a very tight & strict schedule, so if you arrive late you may not receive the full 60 minutes in your room.

Games can start without you if you do not arrive in-time, and no refund will be given.

Sorry, but we ask that you refrain from taking photos or videos in the escape rooms. We will ask you to place your cell phones and other personal belongings in a secure place we provide before the game starts.

All of our escape games have a minimum of 2 players and a maximum of up to 7 players (depending on the theme).

All of our games are refundable up to 6 hours before your scheduled time begins. Cancellations under the six hour window will be charged 50% of the total booking price. Cancellations under 2 hours and no shows will be charged full price, so please be certain about the day & time you are choosing.

Just your friends and a positive attitude! You will only need the clues within the rooms to escape. Before your game, we’ll ask you to fill out a quick waiver.

Each game is designed for 1 hour of intense fun! Please arrive 15 minutes prior to your booking time for check-in & briefing.

No! Your safety is our #1 priority!  The door you enter is never locked. Should you feel the need to leave the room for a restroom break or anything else for that matter, you are welcome to do so at any time.

What happens if we don’t escape?

Our game master will come and let you know your game has ended. 

Do you have parking?

Yes, we are located in Radium Plaza and there are spots all around the building. There is also street parking available on Main Street.

If you are visiting Radium for a weekend or vacation, we recommend taking in Valley Zipline Adventures for another family friendly activity. We also recommend stopping by The Horsethief Pub for a delicious meal.